Start a conversation

What to Do if I Didn't Receive My Receipt

Your receipt is emailed to the email address used to set up your LexVid account immediately after your purchase is complete.  If you didn't receive your receipt, follow these steps:

  • Check your spam folder
  • Search your email for LexVid
  • Go to the LexVid home page while signed in and double check that your email address is correct.  It is located at the top right of the website.  If you only see an "Edit Account" link, click that, and it will show you your email address. If it's wrong, correct it and contact customer service to have a copy of your receipt resent.
  • Contact customer service at or 877-327-1226 and we will send you a copy of your receipt.
Choose files or drag and drop files
Was this article helpful?
  1. Bryan M.

  2. Posted
  3. Updated