Completed courses will always appear on the Completed Courses & Certificates view when you're signed into the LexVid home page. If you can't find a course you've completed, it's likely that you are signed into a different LexVid account than when you completed that courses.
Duplicate accounts happen when attorneys change jobs over the years and create a new account with each new job, sign up with both personal and work email addresses, or have a typo in their original email address (e.g., gmail.ocm) and then created a new account with the correct email.
If you suspect that you signed up with another email address, try signing into LexVid with that account and looking for your credits/courses there. If you can't find the account you're looking for, contact our customer service team and we can quickly help you find your missing credits/courses.